WELCOME
Pure Emerald Salon and Day Spa is a full service Salon and Day Spa. We are pleased to serve the South Bend, Mishawaka, Granger, Notre Dame, and the Southern Michigan area for all of their beauty and well being essentials.
We are located in City Plaza in Granger, Indiana. Pure Emerald has the best Salon and Day Spa experience in the area. Our highly trained professionals are knowledgeable in hair cutting, hair color, waxing, pedicures, manicures, facials, spray tanning, massage, and makeup services. Education is of utmost importance to us, and sets us apart from other salons in the greater area. Our salon brings the latest trends of the fashion world to you. |
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Salon and Day Spa Hours
Tuesday 10am - 8pm Wednesday 9am - 8pm Thursday 9am - 8pm Friday 9am - 6pm Saturday 8am - 5pm |
FREQUENTLY ASKED QUESTIONS
Why do prices vary?
As a result of their achievements, our professionals work at different levels: Protege, New Talent, Salon Designer, Master Designer, and Creative Director. While prices vary accordingly, every Pure Emerald specialist is constantly improving through ongoing education. Whatever level you seek, you’ll enjoy superior service with a special touch to make your day.
In addition to full-price service providers at a variety of experience levels, we occasionally employ newly hired stylists referred to as Protege These service providers are fully licensed, but overseen by educators so they may receive industry-leading advanced training. The services these providers offer are at a reduced price at select times.
What if I need to cancel an appointment?
We understand that special circumstances are unavoidable and a cancellation may be necessary. If you find yourself unable to keep an appointment, we request a 24-hour notice. Guests who do not honor their appointments or cancel in less than 24-hours may be charged a cancellation fee.
When should I arrive?
We ask that you check in 5 minutes prior to the start of your appointments in the Nail Spa or Hair Salon. We offer a complimentary cup of herbal tea or other refreshment and a relaxing neck and scalp massage with most services. If you are a new guest to the Pure Emerald Day Spa, please arrive 15 minutes prior to your service to fill our necessary “Client Spa Forms”.
What if I am late for an appointment?
Our first goal is to accommodate our guests. Depending on circumstances, we may offer the same service with a different service provider than originally requested, or we may be forced to shorten or reschedule your appointment. If you treatment is shortened, it will end on time so that the next guest will not be delayed.
Are children permitted in the salon area?
Children are permitted in the retail area when accompanied by an adult and in the salon service area when receiving a service. For the comfort of all our guests and the enjoyment of your experience, children are not permitted in our salon area if not receiving a service.
What form of payment do you accept?
Payment is made at the end of your visit at the check-out desk. We accept VISA, MasterCard, American Express or cash as a form of payment. Personal checks must contain an in-state address with a valid Indiana ID. If a Gift Card is your form of payment, we request that you bring your gift card with you and present it to the cashier upon check-out.
Do you accept gratuities?
Gratuities are appreciated by the staff and can be added to a credit card payment. Envelopes are also available at the front desk for tips paid in cash.
My favorite service providers are always so busy. How can I be sure they are available when it’s convenient for me?
Many of our most popular service providers are industry leaders and maintain a steady clientele. To guarantee an appointment with your favorite provider, simply schedule it well in advance, even if that means scheduling it before leaving the salon. This guarantees availability with your service provider at a date and time that is most convenient to you.
Do you remind me of my scheduled appointments?
Yes. As a benefit to our guests, we provide telephone confirmation of all scheduled appointments. We are also now offering text reminders of your appointments if you would prefer it instead of a phone call. If you prefer this method instead of a phone call, please mention it as you schedule your next appointment or at your next visit to ensure we have the proper Number and your Cell Phone Carrier.
Do you offer spa packages?
We invite you to build your own service package so you may choose those services that interest you most. Our staff can help you book several appointments together for a full or half day experience and also recommend services that work well together.
As a result of their achievements, our professionals work at different levels: Protege, New Talent, Salon Designer, Master Designer, and Creative Director. While prices vary accordingly, every Pure Emerald specialist is constantly improving through ongoing education. Whatever level you seek, you’ll enjoy superior service with a special touch to make your day.
In addition to full-price service providers at a variety of experience levels, we occasionally employ newly hired stylists referred to as Protege These service providers are fully licensed, but overseen by educators so they may receive industry-leading advanced training. The services these providers offer are at a reduced price at select times.
What if I need to cancel an appointment?
We understand that special circumstances are unavoidable and a cancellation may be necessary. If you find yourself unable to keep an appointment, we request a 24-hour notice. Guests who do not honor their appointments or cancel in less than 24-hours may be charged a cancellation fee.
When should I arrive?
We ask that you check in 5 minutes prior to the start of your appointments in the Nail Spa or Hair Salon. We offer a complimentary cup of herbal tea or other refreshment and a relaxing neck and scalp massage with most services. If you are a new guest to the Pure Emerald Day Spa, please arrive 15 minutes prior to your service to fill our necessary “Client Spa Forms”.
What if I am late for an appointment?
Our first goal is to accommodate our guests. Depending on circumstances, we may offer the same service with a different service provider than originally requested, or we may be forced to shorten or reschedule your appointment. If you treatment is shortened, it will end on time so that the next guest will not be delayed.
Are children permitted in the salon area?
Children are permitted in the retail area when accompanied by an adult and in the salon service area when receiving a service. For the comfort of all our guests and the enjoyment of your experience, children are not permitted in our salon area if not receiving a service.
What form of payment do you accept?
Payment is made at the end of your visit at the check-out desk. We accept VISA, MasterCard, American Express or cash as a form of payment. Personal checks must contain an in-state address with a valid Indiana ID. If a Gift Card is your form of payment, we request that you bring your gift card with you and present it to the cashier upon check-out.
Do you accept gratuities?
Gratuities are appreciated by the staff and can be added to a credit card payment. Envelopes are also available at the front desk for tips paid in cash.
My favorite service providers are always so busy. How can I be sure they are available when it’s convenient for me?
Many of our most popular service providers are industry leaders and maintain a steady clientele. To guarantee an appointment with your favorite provider, simply schedule it well in advance, even if that means scheduling it before leaving the salon. This guarantees availability with your service provider at a date and time that is most convenient to you.
Do you remind me of my scheduled appointments?
Yes. As a benefit to our guests, we provide telephone confirmation of all scheduled appointments. We are also now offering text reminders of your appointments if you would prefer it instead of a phone call. If you prefer this method instead of a phone call, please mention it as you schedule your next appointment or at your next visit to ensure we have the proper Number and your Cell Phone Carrier.
Do you offer spa packages?
We invite you to build your own service package so you may choose those services that interest you most. Our staff can help you book several appointments together for a full or half day experience and also recommend services that work well together.
